Events
- Measuring performance in sheltered housing
- 20 January 2010 -
27 April 2010
- Location: London, Worcester, Manchester, Plymouth and Sheffield
- With an increasing national focus on service user involvement, it is more important than ever providers of sheltered housing develop Performance Indicators to measure the expectations of their customers and demonstrate the quality of their service to external regulatory bodies. Housing Associations and Local Authorities are being tasked with creating models for local services in agreement with their service users.
- Personalised Technology – Making it work
- 9 March 2010 -
9 March 2010
- Location: Cavendish Conference Centre, 22 Duchess Mews, London, W1G 9DT
- About the conference: Technology is increasingly being used to deliver services. However, it is also increasingly becoming the individual's right to choose how they are supported and whether or which technology should be used. This then becomes personalised technology that encompasses all technology platforms including high and low tech devices. This conference, focusing on case studies, will explore the wider context from ethics, individual rights, policy initiatives and practice.
- End of life strategy - the role of Housing Support
- 10 March 2010 -
31 March 2010
- Location: Worcester, Manchester and London
- In 2008, the Department of Health published its End of Life Care Strategy to improve the end of life experience for both the dying and those left behind. One of the Strategy’s objectives is to increase public awareness and discussion of death and dying to make it easier for people to discuss their own preferences around end of life care. It also aims to ensure that all people are treated with dignity and respect at the end of their lives.
- Midlands Member Forum - TSA MEMBER ONLY EVENT
- 17 March 2010 -
17 March 2010
- Location: Barcelo Hinckley Island Hotel, Hinkley
- Effective Resident Involvement in Sheltered Housing
- 23 March 2010 -
29 April 2010
- Location: Manchester, Worcester and London
- (Presented in association with Hasler Training Associates) Do you really listen?
Changes in sheltered housing have brought to the fore the lack of meaningful consultation around many issues. Residents often feel that key decisions have already been made without them, leaving them cynical about future consultation exercises, and leading them to lose trust in their provider.
- Safeguarding and older people - the role of housing and support
- 20 April 2010 -
20 April 2010
- Location: ORT House Conference Centre, London NW1
- The welfare of older people in their homes is paramount to ensuring that the independence and choice agenda can be achieved. Providing a safe environment for people to live free of the concern of victimisation or abuse is vital. This national conference will look at the key role that housing and support providers for older people have in promoting the safeguarding agenda, engaging with tenants and service users to promote best practice and achieving improved outcomes.
- Northern Member Forum - TSA MEMBER ONLY EVENT
- 21 April 2010 -
21 April 2010
- Location: Holiday Inn Hotel, York
- Financial Inclusion for Older People
- 22 April 2010 -
20 May 2010
- Location: Worcester
- Financial exclusion is a serious national problem. People can lose their independence, see their living conditions deteriorate, descend into poverty and even lose their homes.
- Wales Member Forum - TSA MEMBER ONLY EVENT
- 28 April 2010 -
28 April 2010
- Location: Mercure Cardiff Holland House Hotel, Cardiff
- South & South West Member Forum - TSA MEMBER ONLY EVENT
- 12 May 2010 -
12 May 2010
- Location: Holiday Inn Hotel, Taunton
