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• TSA Homepage
• Professional
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  • About us
    • Influencing Government and Regulators
    • What we do for members
      • Benefits of membership
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      • How to join TSA
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    • Support for service users and carers
    • Who runs TSA?
      • Board Information
        • David Ardron
        • Alyson Bell
        • Malcolm Fisk
        • David Foster
        • Kevin McSorley
        • Lorna Muir
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  • About Telecare
    • Who can benefit?
    • How does it work?
    • Quality matters
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    • Telehealth and Telemedicine
    • Case Studies
      • Telecare on LocalGov TV
      • Provider Case Studies
    • Telecare across the UK
  • News & policy
    • Recent telecare news
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    • NHS Operating Framework 2012
    • Government guidance and circulars
      • Department of Health
        • Building Telecare in England
        • Partnerships for Older People Projects
        • Our Health, Our Care, Our Say
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        • NHS Purchasing & Supply Agency
      • Department for Communities and Local Government
        • Supporting People
      • Telecare in Wales
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      • Supporting People
        • QAF Appendix F
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    • News Releases
      • The True Value of Telecare Services
      • Telecare and Telehealth offers ready made infrastrusture
      • White Paper Response - Equity and Excellence: Liberating the NHS
      • NHS will gain efficiency savings through telecare and telehealth
      • TSA and Continua Health Alliance Partner to Advance Healthcare
      • TSA appoints Choose Independence to develop a Telehealth Code of Practice
    • Technical Issues
      • What are Next Generation Networks (NGNs)?
      • What happens during change over to an NGN?
      • Will anything sound different with a Next Generation Network?
      • Can you tell if you are using a Next Generation Network?
      • Will users get prior notice of switchover to a Next Generation Network?
      • Where can further information about Next Generation Network Migration be found?
      • For long term planning how much prior information will be available?
      • Will there be a key local contact with Telephony Suppliers for liaison or issue reporting?
      • What is a BS8521?
      • What does it mean when equipment or a standard is declared obsolescent?
      • Do I have to move all my Telecare equipment to BS8521?
      • What are Non Geographical Networks?
      • If there are issues following migration, what should we do?
      • Are there any number of changes following Next Generation Network change over?
      • Will there be any financial recompenses for costs incurred as a result of he change over?
      • Where does the liability lie for any adverse events during Next Generation Networks?
      • My Call Centre is a 0870 number, how does that affect equipment performance?
      • What are Continua Health Alliance and NOWIP?
      • Why was the original Q&A list withdrawn?
      • How can I use the BT websites to get information about my equipment?
      • The BT 'Switched On' spreadsheet indicated that my equipment is OK to migrate under 21CN. How confident can I be that i will work on any Next Generation Network?
      • My Call Centre is outsourced and remote from my clients, does this make a difference?
      • Not all service clients are BT subscribers, does this make a difference?
      • My ARC has a smart divert capability. Will this continue to operate during and after switchover?
      • What issues are there with ex-directory and number withheld clients?
    • Research
  • CEO Blog
    • 1 April 2011
    • 7 April 2011
    • 11 April 2011
    • 13 April 2011
    • 3 May 2011
    • 13 May 2011
    • 25 May 2011
    • 23 June 2011
    • 8 July 2011
    • 15 July 2011
  • TSA Publications
    • Annual Reports
      • Previous Annual Reports
  • Code of Practice
    • TSA Members accredited with the Code of Practice
    • Apply for Accreditation
    • Code of Practice Audit Scheme
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  • How to join TSA
  • AGM 07
  • Midlands Member Forum 2007
  • Wales Member Forum 2007
  • Scotland Member Forum 2007
  • NHS PASA Information
  • Supporting People
    • QAF Appendix F
  • Link Magazine
    • The Link 2012
    • The Link 2011
    • The Link 2010
    • The Link 2009
  • National Telecare and Telehealth Conference 2008
    • Conference 08
    • Conference 08 Photos
    • Conference 08 Presentations
  • Board Information
    • David Ardron
    • Alyson Bell
    • Malcolm Fisk
    • David Foster
    • Kevin McSorley
    • Lorna Muir
  • Annual Reports
    • Previous Annual Reports
  • Events
    • The International Telecare & Telehealth Conference 2011
      • Day One Review
      • Day Two Review
      • Day Three Review
    • 1st Asia Pacific eCare andTeleCare Congress
    • Ageing and People with Learning Disabilities
    • WSDAN Roadshow
    • Member Forums 2011
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  • Delegate information
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  • Exhibition Information
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  • Workshop Programme
    • Telecare Stream
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    • Two-Hour Depths
  • Plenary Presentations
    • Monday 15th November
    • Tuesday 16th November
    • Wednesday 17th November
  • Speaker Information
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  • The Venue
  • Conference Photographs
  • Conference Review 2010
  • Previous conferences
    • National Telecare and Telehealth Conference 2009
      • Conference Programme
      • Workshop Programme
        • Workshop Menu A
        • Workshop Menu B
        • Workshop Menu C
      • Exhibitor Information
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        • Exhibition Stands 11 to 20
        • Exhibition Stands 21 to 30
        • Exhibition Stands 31 to 40
        • Internet Cafe
      • Conference Photographs
      • The Venue
    • National Telecare and Telehealth Conference 2008
      • Conference 08
      • Conference 08 Photos
      • Conference 08 Presentations
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      • Temperature extremes
  • Find a service
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