Quick thinking Emma Boyd's actions saved a man trapped in a serious fire and won her praise from the fire crews who recognised him.

Alerted by a call triggered by a smoke detector and getting no response from the resident Emma heard the television was on loudly in the background.  She decided that the man was at home and took action.

Ringing the Fire Service she gave details about the property and how to gain access via the key safe saving vital time and it meant they didn't have to force entry .  She also passed on important information about the man which is held on a secure system at Invicta and rang the man's neighbour and carer.

Crews wearing breathing apparatus rushed to the scene arriving in time to rescue the man after finding him trapped inside his home by a serious fire.  He was given oxygen therapy at the scene before being taken to the hospital by paramedics.

Stuart Albon, Kent Fire and Rescue Service's Risk Reduction Manager for West Group, said:  "The fact that he suffered only minor injuries was due to the rapid response of our fire crews only made possible by Emma's help on the night and her professional handling of the alarm call."

The Fire Investigation officer who attended the incident said "The Telecare monitoring system and the fire call from them to our control was excellent and definitely saved this man's life."

www.invictatelecare.co.uk