The International Telecare & Telehealth Conference 2013

Planning for the International Telecare and Telehealth Conference 2013 is well underway.

This year the event will take place on 11 - 13 November at the Hilton Birmingham Metropole Hotel.

The agenda for the conference will be more dynamic than ever.  With telecare and telehealth being right at the forefront of health and social care innovation and development, the conference programme will be a key marker of progress.

If you are interested in attending this event, you can either download the booking form and return to the TSA Office, or you can book online.

Getting it Right Together - Monday 14.00-15.15

Person Centred Care (Go to booking form)

Session Code: PCC
Session Leader:Doreen Watson JIT/Action Group - Telecare and Chris Barton, Response Centre Manager, Cordia (Services) LLP
Summary:The workshop will describe the development of the good practice guide which will bring consistency in emergency responses to Community Alarm/Telecare calls. This has been a unique collaboration that required the Ambulance and Telecare providers to work together as a result of the impact of a Fatal Accident Inquiry.
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Portsdown GP Practice Case Study - Monday 14.00-15.15

Person Centred Care (Go to booking form)

Session Code: PCC
Session Leader:Donal Markey, Clinical Director for Telehealth, Medvivo
Summary:A case study investigating the effectiveness and cost effectiveness of a fully managed telehealth service in the management of COPD patients and Heart Failure patients in a GP Practice setting. This session will provide an update on a unique observational study conducted by Medvivo, Prof Nick Bosanquet, Imperial College London and the Portsdown GP Practice Group, Portsmouth.
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A telecare service provider's journey to CQC registration - Monday 14.00-15.15

Developing and Commissioning Quality Services (Go to booking form)

Session Code: CQS
Session Leader:Heather Scullion, Head of Supported Housing, Cross Keys Homes
Summary:This session follows Cross Keys Homes journey into care. The session will describe how the decision was made and the processes taken to achieve Care Quality Commission (CQC) registration, the delivery of care and the experience of the first inspection.
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TSA integrated Code of Practice telecare modules - How to become accredited - Monday 14.00-15.15

Developing and Commissioning Quality Services (Go to booking form)

Session Code: CQS
Session Leader:Chris Waller, Insight Certification Ltd (NSI)
Summary:Delegates will explore the evidence required to achieve accreditation to the TSA Telecare Code of Practice. The breakout session is specifically for Telecare Service Providers who wish to seek accreditation for the first time. Areas covered will be the application process , how to prepare for the audit, what happens on the actual Inspection days and the evidence required.
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How to develop and respond to tenders for tele-monitoring services - Monday 14.00-15.15

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Paul Finch, Consultant, Telecare Services Association
Summary:The presentation will cover how to prepare a specification for tendering tele-monitoring services, based around the framework of the TSA Good Practice Guide and experiences within the industry. It will also consider contractual obligations as well as the etiquette required for service transfer on completion of the process.
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Standardised Telemedicine Toolkit for Stroke: lessons learned from the ASTUTE project - Monday 14.00-15.15

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Dr Liz Lightbody, Senior Lecturer, School of Health, University of Central Lancashire
Summary:The implementation of telestroke initiatives into routine services can be problematic, and the resources required for telestroke have not been standardised. This session will discuss the development of a standardised telemedicine toolkit for stroke, its implementation into practice, and staff, patient and carer views on its clinical utility and acceptability.
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Can we use technology to bring communities together? - Monday 14.00 - 15.15

Service Integration (Go to booking form)

Session Code: SI
Session Leader:Rob Clark, Operations Manager, Your Homes Newcastle and Dean Kernot, Sales Manager, Green Access
Summary:The workshop will focus on the use of IP technology and how this can make the vision of one community a reality. By providing an intelligent open IP infra-structure you really can deliver a more personalised level of care and support to your clients that adds real tangible benefits to their lives and offers them greater peace of mind and support.
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Commissioner Focused Session - Monday 14.00 - 15.15

Developing and Commissioning Quality Services (Go to booking form)

Session Code: DCQS
Session Leader:David W Morgan FRCS, Medical Director SPS and Associate Professor, University of Warwick, Rebecca Malin, Head of Business Development and Investment, Airedale NHS Foundation Trust and Colin Williams, Director of Transformation, Newcastle City Council
Summary:This session has been specifically developed for the commissioners of health and social care services. These speakers have a collective knowledge of service redesign, integration and best value commissioning that will be of real interest to clinical and care professionals looking to deliver the best service with stretched resources.
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Why 'telecare' must become just 'social care' - Monday 14.00-15.15

Service Integration (Go to booking form)

Session Code: SI
Session Leader:Mark Allen, Strategic Commissioning Manager, Hampshire County Council, Adult Services and Steve Carefull, Director, PA Consulting Group
Summary:Hampshire CC recognised that sustainable improvement in telecare-related outcomes requires a fundamental shift in behaviours amongst care professionals. Staff need to become advocates and telecare must be deployed instead of other more costly service components, with clear service user outcomes objectives set at the point of referral.
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Development of a Multi Matrix Multi Partner Telehealth Model in Pregnancy Care in South of Tyne and Wear, UK - Tuesday 10.00-11.00

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Paul Marriott, Lead Telehealth Consultant, NHS England Northern Senate and Rahul Nayar, Consultant Endocrinologist, City Hospital Sunderland
Summary:City Hospital Sunderland (CHS) and NHS England have developed the use of Telehealth in Pregnancy Services within CHS in the areas of Pregnancy Induced Hypertension and Gestational Diabetes. Using a patient’s own mobile phone and Simple Telehealth SMS the Clinicians and NHS England have been able to demonstrate the potentials of Telehealth in Pregnancy Services. The Team of Consultants from CHS and NHS England Northern Senate were asked to present their paper on this pioneering work to the Kings Fund in June, this workshop will build on the paper’s findings and look at the work from a practical Telehealth and a Clinical viewpoint.
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More independent - Dallas in Liverpool and Europe - Tuesday 10.00-11.00

Service Integration (Go to booking form)

Session Code: SI
Session Leader:Andy Hull, Mi Programme Director, NHS Liverpool
Summary:In this session we will consider how the Dallas programme in Liverpool is creating and exploiting Links with the Local Enterprise Partnership and new European partnerships to establish an eHealth Cluster in Liverpool. So that as we roll-out Life Enhancing Technologies (Telehealth and Telecare) at scale will also stimulate research and new business and job creation through new local commissioning and sustainable procurement practices.
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Why should we monitor patients remotely? - Tuesday 10.00-11.00

Service Integration (Go to booking form)

Session Code: SI
Session Leader:Elizabeth Coates, MALT Study Manager, Jo Nicholson, Research Associate, Praveen Thokala, Research Fellow, University of Sheffield and Lauren Machon, Research Associate, University of Leeds
Summary:Early findings from the MALT study: A research-informed session examining the economic, organisational and frontline staff barriers and facilitators.
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One man's insight into telecare - Tuesday 10.00-11.00

Person Centred Care (Go to booking form)

Session Code: PCC
Session Leader:Mick Burkhill, Service User and Stuart Carroll, National Sales Manager, Tynetec Ltd
Summary:Mick suffered catastrophic illness aged 52 . In this workshop come and meet the man, and find out how telecare saved Mick's life.
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TSA integrated Code of Practice telehealth modules - How to become accredited - Tuesday 10.00-11.00

Developing and Commissioning Quality Services (Go to booking form)

Session Code: DCQS
Session Leader:Chris Waller, Insight Certification Ltd
Summary:Delegates will explore the evidence required to achieve accreditation to the TSA Telehealth Code of Practice. The breakout session is specifically for those organisations wishing to become accredited to the Telehealth Code of Practice. Areas covered will be the application process, how to prepare for the audit, what happens on the actual Inspection days and the evidence required.
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Blurring the boundaries – Whole System Model - Tuesday 10.00-11.00

Person Centred Care (Go to booking form)

Session Code: PCC
Session Leader:Tom Elrick, Director of National Operations, Allied Healthcare
Summary:With the ever increasing focus on urgent and unscheduled care, particularly during the traditional out of hour period, Primecare has sought to merge the principles of urgent out of hours care with the core delivery models for telecare and telehealth. Mapping the patient pathway has demonstrated marked similarities and therefore opportunities to harness existing systems for new methods of care. The traditional world of GP out of hours care will potentially disappear to be replaced by the 24 / 7, whole systems model.
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Joining forces to save lives - Tuesday 10.00-11.00

Service Integration (Go to booking form)

Session Code: SI
Session Leader:Wendy Darling, Managing Director, Invicta Telecare Ltd
Summary:This session looks at what can be achieved for the client when organisations work together to support their needs. Through collaboration the London Fire brigade and Invicta Telecare are working together to save the lives of individuals whilst ensuring that resources are efficiently and effectively deployed to ensure seamless services to customers.
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Northern Ireland Telemonitoring Triage Service - Tuesday 14.20-15.30

Person Centred Care (Go to booking form)

Session Code: PCC
Session Leader:Barbara Taylor, Business Account Manager and Michelle Hutchinson, Lead Nurse, Fold TeleCare
Summary:This session will explore the latest developments of this service and the positive outcomes being achieved for patients
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How telehealth supports patients living in residential care - Tuesday 14.20-15.30

Person Centred Care (Go to booking form)

Session Code: PCC
Session Leader:Ann Wagner, Director of Strategy and Business Development and Dr Richard Pope, Telehealth Consultant, Airedale NHS Foundation Trust
Summary:This session will demonstrate how Airedale NHS Foundation Trust is delivering Tele-Consultation 24 hours a day, 7 days a week resulting in a 45% reduction in hospital admissions from nursing and residential care homes.
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Confused by Standards - Tuesday 14.20-15.30

Developing and Commissioning Quality Services (Go to booking form)

Session Code: CQS
Session Leader:Chris Dodd, Chair of the British Standards Institute Technical Committee and Convenor of the Cenelec Working Group for Social Alarms
Summary:Whether you have a service-led organisation, or are developing technologies, standards are central to developing your business and winning contracts. Find out what you need both within the UK and across Europe.
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An innovative approach to Real Partnerships: Community Interest Companies - Tuesday 14.20-15.30

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Victoria Shead, Chief Executive, Community Voice and Clare Smith, Development Manager, Suffolk County Council
Summary:The workshop will give an insight in to how the council went about looking for and selecting a compatible provider; the challenges faced; the notable successes the partnership has achieved and the further challenges & opportunities the partnership has been able to address.
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How to develop and respond to tenders for tele-monitoring services - Tuesday 14.20-15.30

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Paul Finch, Consultant, Telecare Services Association
Summary:The presentation will cover how to prepare a specification for tendering tele-monitoring services, based around the framework of the TSA Good Practice Guide and experiences within the industry. It will also consider contractual obligations as well as the etiquette required for service transfer on completion of the process.
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Integrating Apps so they apply to both Me and You - Tuesday 14.20-15.30

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Maggie Ellis, Senior Research Fellow, London School of Economics
Summary:Apps are now supposed to be available for everything, everybody, all the time! In reality a minority of the world population are App users (Europe has 28% of population being users and North America only 17%). Do you know how many of these are older people or who have a disability? Do you know how to extend the market in your business? Come to find out more
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Digital Healthcare - mapping data boundaries - Tuesday 14.20-15.30

Service Integration (Go to booking form)

Session Code: SI
Session Leader:Richard Foggie, Knowledge Transfer Executive (Digital) ESP KTN
Summary:The Digital Healthcare SIG (the Health Technologies & Medicines, ICT and ESP Knowledge Transfer Networks) is engaged in a scoping study for the Technology Strategy Board in anticipation of a future call. Where are the data boundaries - and what data needs to flow across these? This workshop will look to ensure that this new opportunity builds on existing initiatives.
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Warden call, fire and social alarms - the weakest link - Tuesday 14.20-15.30

Service Redesign (Go to booking form)

Session Code: SR
Session Leader:Mark Stratford, M2M Business Development Manager, CSL DualCom and Karen Bridgewater
Summary:Most Housing/Warden call schemes rely on a telephone line as a single emergency communication link with residents despite the advancements in fire and dispersed alarm technology in recent years. In the case of hard wired scheme equipment 30+ residents and a fire alarm panel could be left vulnerable if the line was in use or failed during an emergency. Whilst for the foreseeable future we will remain dependent upon telephone lines, the risk can now be significantly reduced by utilising a robust wireless back-up path that can access any available mobile phone network.
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HomeCall Independent Living – a journey of transformational change - Tuesday 14.20-15.30

Service Integration  (Go to booking form)

Session Code: SI
Session Leader:Jason Lowe, Head of Independent Living Services, Coast & Country Housing
Summary:Are your services grant funded? Are you locked into contracts? What would you do if your contracts ended and funding was removed? How viable and sustainable would your service be going forward? At this workshop find out more about the business process and approach taken by Coast & Country, the challenges and risks encountered, and the vision and commitment to re-design the service offer into a viable and sustainable business model.
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Multiple Day Event
From: Monday
11 th
November 2013
To: Wednesday
13 th
November 2013

Hilton Birmingham Metropole Hotel
National Exhibition Centre
Birmingham
B40 1PP

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