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Breakout Presentations

Monday's Breakout Sessions - 14.00-15.15
 
Dementia and Telecare - Making your mind up
This session looks at the evidence base for using Telecare to support people with dementia to live at home.  The workshop will provide you with an understanding of the information you need to identify cost benefits of using Telecare with conventional care to manage risks, reduce delayed discharges, save hospital bed days and avoid or delay care home admissions.  You will have the opportunity to hear about the evaluation of a local service in Renfrewshire including the proof that using Telecare can generate real savings at the same time as improving the choices and quality of life for people with dementia and their carers.  This workshop is relevant to staff in health, social care and housing - from operational managers, commissioners, heads of service and directors to academics and consultants.
Lorna Muir, Registered Manager, Care at Home Services in Renfrewshire; Nick Hex, Associate Director, York Health Economics Consortium
 
Getting it Right Together
The workshop will describe the development of the good practice guide which will bring consistency in emergency responses to Community Alarm/Telecare calls.  This has been a unique collaboration that required the Ambulance and Telecare providers to work together as a result of the impact of a Fatal Accident Inquiry.
Doreen Watson, Consultant Telecare and Telehealth, Joint Improvement Team and Chris Barton, Response Centre Manager, Cordia (Services) LLP
 
A telecare service provider's journey to CQC registration
This session follows Cross Keys Homes journey into care. The session will describe how the decision was made and the processes taken to achieve Care Quality Commission (CQC) registration, the delivery of care and the experience of the first inspection.
Heather Scullion, Head of Supported Housing, Cross Keys Homes
 
TSA integrated Code of Practice telecare modules - How to become accredited
Delegates will explore the evidence required to achieve accreditation to the TSA Telecare Code of Practice.  The breakout session is specifically for Telecare Service Providers who wish to seek accreditation for the first time.  Areas covered will be the application process , how to prepare for the audit, what happens on the actual Inspection days and the evidence required.
Chris Waller, Insight Certification Ltd
 
How to develop and respond to tenders for tele-monitoring services 
The presentation will cover how to prepare a specification for tendering tele-monitoring services, based around the framework of the TSA Good Practice Guide and experiences within the industry. It will also consider contractual obligations as well as the etiquette required for service transfer on completion of the process.
Paul Finch, Consultant, Telecare Services Association
 
Standardised Telemedicine Toolkit for Stroke: lessons learned from the ASTUTE project
The implementation of telestroke initiatives into routine services can be problematic, and the resources required for telestroke have not been standardised. This session will discuss the development of a standardised telemedicine toolkit for stroke, its implementation into practice, and staff, patient and carer views on its clinical utility and acceptability.
Dr Liz Lightbody, Research Fellow, University of Central Lancashire
 
Commissioner Focused Session
This session has been specifically developed for the commissioners of health and social care services.  The speakers who will be taking part in this session have a collective knowledge of service redesign, integration and best value commissioning that will be of real interest to clinical and care professionals looking to deliver the best service with stretched resources.
Colin Williams, Director of Transformation, Newcastle City Council, David W. Morgan FRCS, Medical Director SPS & Associate Professor, University of Warwick and Rebecca Malin, Head of Business Development and Investment , Airedale NHS Foundation Trust
 
Can we use technology to bring communities together?
The workshop will focus on the use of IP technology and how this can make the vision of one community a reality. By providing an intelligent open IP infra-structure you really can deliver a more personalised level of care and support to your clients that adds real tangible benefits to their lives and offers them greater peace of mind and support.
Rob Clark, Operations Manager, Your Homes Newcastle and Dean Kernot, Sales Manager, Green Access
 
Why 'telecare' must become just 'social care'
Hampshire County Council (HCC) recognised that sustainable improvement in telecare-related outcomes requires a fundamental shift in behaviours amongst care professionals.  Staff need to become advocates and telecare must be deployed instead of other more costly service components, with clear service user outcome objectives set at the point of referral.
Mark Allen, Strategic Commissioning Manager, Hampshire County Council, Adult Services and Steve Carefull, Director, PA Consulting Group
 
 
Tuesday's Breakout Sessions 10.00-11.00
 
Joining forces to save lives
This session looks at what can be achieved for the client when organisations work together to support their needs.  Through collaboration the London Fire brigade and Invicta Telecare are working together to save the lives of individuals whilst ensuring that resources are efficiently and effectively deployed to ensure seamless services to customers.
Wendy Darling, Managing Director, Invicta Telecare Ltd
 
One Man’s Insight into Telecare
Mick suffered catastrophic illness aged 52 .  In this workshop come and meet the man, and find out how telecare saved Mick's life.
Mick Burkhill, Service User and Stuart Carroll, National Sales Manager, Tynetec Ltd
 
TSA integrated Code of Practice telehealth modules  - How to become accredited
Delegates will explore the evidence required to achieve accreditation to the TSA Telehealth Code of Practice.  The breakout session is specifically for those organisations wishing to become accredited to the Telehealth Code of Practice.  Areas covered will be the application process, how to prepare for the audit, what happens on the actual Inspection days and the evidence required.
Chris Waller, Insight Certification Ltd
 
Development of a Multi Matrix Multi Partner Telehealth Model in Pregnancy Care in South of Tyne and Wear, UK 
City Hospital Sunderland (CHS) and NHS England have developed the use of Telehealth in Pregnancy Services within CHS in the areas of Pregnancy Induced Hypertension and Gestational Diabetes.  Using a patient’s own mobile phone and Simple Telehealth SMS the Clinicians and NHS England have been able to demonstrate the potentials of Telehealth in Pregnancy Services.
Paul Marriott, Lead Telehealth Consultant, NHS England Northern Senate and Rahul Nayar Consultant Endocrinologist, City Hospital Sunderland
 
More Independent - Dallas in Liverpool and Europe
In this session we will consider how the Dallas programme in Liverpool is creating and exploiting Links with the Local Enterprise Partnership and new European partnerships to establish an eHealth Cluster in Liverpool.
Andy Hull, Mi Programme Director, NHS Liverpool
 
Why should we monitor patients remotely?
Early findings from the MALT study: A research-informed session examining the economic, organisational and frontline staff barriers and facilitators.
Elizabeth Coats, MALT Study Manager, Praveen Thokala, Research Fellow, Jo Nicholson, Research Assistant, University of Sheffield and Lauren Machon, Research Assistant, University of Leeds
 
Blurring the boundaries – Whole System Model
With the ever increasing focus on urgent and unscheduled care, particularly during the traditional out of hour period, Primecare has sought to merge the principles of urgent out of hours care with the core delivery models for telecare and telehealth. Mapping the patient pathway has demonstrated marked similarities and therefore opportunities to harness existing systems for new methods of care. The traditional world of GP out of hours care will potentially disappear to be replaced by the 24 / 7, whole systems model. The journey starts here.
Tom Elrick, Director of National Operations, Allied Healthcare
 
 
Tuesday Breakout Sessions 14.20-15.30
 
Northern Ireland Telemonitoring Triage Service
This session will explore the latest developments of this service and the positive outcomes being achieved for patients
Barbara Taylor, Business Account Manager and Michelle Hutchinson, Lead Nurse, Fold TeleCare
 
How telehealth supports patients living in residential care
This session will demonstrate how Airedale NHS Foundation Trust is delivering Tele-Consultation 24 hours a day, 7 days a week resulting in a 45% reduction in hospital admissions from nursing and residential care homes.
Ann Wagner, Director of Strategy and Business Development and Dr Richard Pope, Telehealth Consultant, Airedale NHS Foundation Trust
 
Confused by Standards
Whether you have a service-led organisation, or are developing technologies, standards are central to developing your business and winning contracts. Find out what you need both within the UK and across Europe.
Chris Dodd, Chair of the British Standards Institute Technical Committee and Convenor of the Cenelec Working Group  for Social Alarms
Presentation - Confused by standards
 
How to develop and respond to tenders for tele-monitoring services 
The presentation will cover how to prepare a specification for tendering tele-monitoring services, based around the framework of the TSA Good Practice Guide and experiences within the industry. It will also consider contractual obligations as well as the etiquette required for service transfer on completion of the process.
Paul Finch, Consultant, Telecare Services Association
 
Integrating  Apps so they apply to both Me and You
Apps are now supposed to be available for everything, everybody, all the time! In reality a minority of the world population are App users (Europe has 28% of population being users and North America only 17%).  Do you know how many of these are older people or who have a disability?  Do you know how to extend the market in your business?  Come to find out more
Maggie Ellis, Senior Research Fellow, London School of Economics
Presentations:
 
HomeCall Independent Living – a journey of transformational change
Are your services grant funded? Are you locked into contracts? What would you do if your contracts ended and funding was removed? How viable and sustainable would your service be going forward?  At this workshop find out more about the business process and approach taken by Coast & Country, the challenges and risks encountered, and the vision and commitment to re-design the service offer into a viable and sustainable business model.
Jason Lowe, Head of Integrated Living Services, Coast & Country Housing
 
Digital Healthcare - mapping data boundaries
The Digital Healthcare SIG (the Health Technologies & Medicines, ICT and ESP Knowledge Transfer Networks) is engaged in a scoping study for the Technology Strategy Board in anticipation of a future call. Where are the data boundaries - and what data needs to flow across these? This workshop will look to ensure that this new opportunity builds on existing initiatives.
Richard Foggie, Knowledge Transfer Executive (Digital), ESP KTN
 
An innovative approach to Real Partnerships: Community Interest Companies
The workshop will give an insight in to how the council went about looking for and selecting a compatible provider; the challenges faced; the notable successes the partnership has achieved and the further challenges & opportunities the partnership has been able to address.
Victoria Shead, Chief Executive, Community Voice and Clare Smith, Development Manager, Suffolk County Council
 
Warden call, fire and social alarms - the weakest link
Most Housing/Warden call schemes rely on a telephone line as a single emergency communication link with residents despite the advancements in fire and dispersed alarm technology in recent years. In the case of hard wired scheme equipment 30+ residents and a fire alarm panel could be left vulnerable if the line was in use or failed during an emergency. 
Whilst for the foreseeable future we will remain dependent upon telephone lines, the risk can now be significantly reduced by utilising a robust wireless back-up path that can access any available mobile phone network.
Mark Stratford, M2M Business Development Manager, CSL DualCom and Karen Bridgewater, Dudley Metropolitan Borough Council.
 
 
©2013 Telecare Services Association
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