TSA Crystal Awards 2012
"The award reflects the dedication, enthusiasm and professionalism displayed by a team who are entirely customer focused in delivering an emergency service 24 hours a day"
Jack Sharp, Swindon Borough Council - Real Benefits to the Service User or Patient Winner 2011
"We are honoured to have been chosen for this award and believe it is a tremendous endorsement of our capabilities to the TSA's influential membership."
Peter Lusty, Geonovo Limited - Best Innovation Winner 2011
What are the TSA Crystal Awards?
Telecare and telehealth are proving to be invaluable to service users, patients, their families and carers. TSA’s members provide the vast majority of services to the 1.7 million connected customers in the UK. We regularly read about top quality service delivery, technological innovation, and organisations that go that extra mile to ensure their customers receive the very best products and services possible. The TSA Crystal Awards have been designed to recognise this excellence within telecare and telehealth across the UK, and the entries for 2012 reflected this excellence.
2012 Crystal Award Categories
Enhancing lives through telecare and/or telehealth: how have you made a positive difference to individuals using telecare/telehealth or both?
This is looking for demonstrable evidence outlining how the organisation has impacted on the individual patient or service users? What difference has been made to the individual(s)?
TSA is delighted to announce the 2012 winners for the Enhancing lives through telecare and/or telehealth category:
Weaver Vale Housing Trust: Enhancing lives through telecare and/or telehealth 2012
Innovative Product or Service Development: what creative or innovative technology has made a real difference to how telecare or telehealth has benefited the patient or service user, commissioners and/or service providers?
This is looking for evidence of how innovation and creativity have impacted on the delivery of services to the customer. This could include your brand new product, updates or tweaks to your existing products that have resulted in tangible benefits, or different ways of utilising existing technologies.
TSA is delighted to announce the 2012 winner for the Innovative Product or Service Development category:
S3 Group on behalf of TF3 Consortium: Innovative Product or Service Development 2012
Going the extra mile: demonstrate how your team, or a member of your team, has gone beyond the call of duty to ensure the best possible product and/or service for your customers?
This is looking for evidence of some extraordinary feat from the entrant, resulting in excellent service, or an extra special product for the customer.
TSA is delighted to announce the 2012 winner for the Going the Extra Mile category:
South Essex Homes: Going the Extra Mile 2012
Overall Winner 2012
The shortlisted entry that demonstrates to the judges all of the above and more – the very best in telecare and telehealth.
S3 Group on behalf of TF3 Consortium: Overall Winner 2012