In these conditions, the Seller shall mean the Company �Telecare Services Association� and the Customer shall mean the person or body on whose behalf an order for goods or services has been placed.
Unless a trade account facility is agreed, payment for all goods and services shall be payment received with order or against a pro-forma invoice.
Where a trade account facility is made available, the Seller�s normal trading terms are payment within 30 days from the invoice date, unless agreed otherwise in writing.
The Seller is a �small company� as defined by The Late Payment of Commercial Debts (Interest) Act 1998. It will use the powers given to it under these Regulations to impose and collect interest penalties on overdue payments. Any such interest penalties will be calculated at 8% over the Bank of England Base Rate.
The Seller will allocate all payments received in the following order of priority: payment of any interest accrued on outstanding debts before payment of the principal of debts, starting with the oldest debt.
Goods are not tested or sold as fit for any particular purpose and any term warranty or condition express or implied or statutory to the contrary is excluded.
Under no circumstances shall the Seller�s liability (in contract, tort or otherwise) to the Customer arising under, out of or in connection with this contract or the goods supplied hereunder exceed the invoice price of the particular goods concerned.
The Seller shall be under no liability for loss damage or delay however arising caused by circumstances outside his control.
The title to any goods supplied by the Seller remains with the Seller until the debt and any late payment penalty has been paid in full. The Customer agrees that, prior to the payment of the whole price of any goods, the Seller may enter upon the Customer�s premises and remove the goods there from and that prior to such payment the Customer shall keep the goods separate and identifiable for this purpose.
All terms expressed or implied relating to the quality of goods are warranties only the breach of which gives no right to reject the goods or terminate the contract in any circumstances whatever.
All prices quoted are exclusive of VAT where applicable.
The Seller will not issue receipts for payments made by cheque or bank transfer except in response to an explicit request.
Where these terms and conditions in any way conflict with any terms on which the Customer has purported to purchase the goods, then the provisions of any such terms of the Customer shall be deemed to be ineffective to the extent that they are inconsistent herewith.
Any provision herein set out shall, to the extent it would by virtue of the Unfair Contract terms Act 1977 or similar enacted Legislation, Regulations or Directives, be of no effect against a person dealing as a consumer, not apply in respect of a sale to a person so dealing.
These terms cover the administration and refund arrangements for all events, conferences, seminars and training courses organised by the Association. They are in addition to any terms covering payment for goods and services.
Places are reserved on behalf of the Customer making the booking, substitutions of named individuals are welcome at any time.
Places can only be reserved against a completed booking form and a written order received by the Seller.
Payment for delegate places must be received prior to the commencement of the event to which they apply. For Customers with an established good credit record with the Seller, a signed official order may be accepted in lieu of receipt of payment.
Cancellation of any delegate booking must be notified to the Seller in writing.
Cancellations made less than three weeks prior to the date of the event will receive no refund. Customers or their representatives unable to attend will receive a copy of any course documentation.
Cancellations made at least three weeks prior to the event will be subject to a full refund, less 20% administrative fee.