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  • What are Next Generation Networks (NGNs)?
  • What happens during change over to an NGN?
  • Will anything sound different with a Next Generation Network?
  • Can you tell if you are using a Next Generation Network?
  • Will users get prior notice of switchover to a Next Generation Network?
  • Where can further information about Next Generation Network Migration be found?
  • For long term planning how much prior information will be available?
  • Will there be a key local contact with Telephony Suppliers for liaison or issue reporting?
  • What equipment will work with a Next Generation Network?
  • What is a BS8521?
  • What does it mean when equipment or a standard is declared obsolescent?
  • Do I have to move all my Telecare equipment to BS8521?
  • What are Non Geographical Networks?
  • If there are issues following migration, what should we do?
  • Are there any number of changes following Next Generation Network change over?
  • Will there be any financial recompenses for costs incurred as a result of he change over?
  • Where does the liability lie for any adverse events during Next Generation Networks?
  • My Call Centre is a 0870 number, how does that affect equipment performance?
  • What are Continua Health Alliance and NOWIP?
  • Why was the original Q&A list withdrawn?
  • How can I use the BT websites to get information about my equipment?
  • The BT 'Switched On' spreadsheet indicated that my equipment is OK to migrate under 21CN. How confident can I be that i will work on any Next Generation Network?
  • My Call Centre is outsourced and remote from my clients, does this make a difference?
  • Not all service clients are BT subscribers, does this make a difference?
  • My ARC has a smart divert capability. Will this continue to operate during and after switchover?
  • What issues are there with ex-directory and number withheld clients?