Telecare in action

Telecare is based on proven technology which links vulnerable people to 24/7 monitoring and response centres. It is an effective support service for people whether they live in sheltered housing or in their own homes, regardless of location.

Most people are familiar with a telecare service which links a householder to a call monitoring centre through the installation of a base unit and pendant. Help is activated at the touch of a button on the base unit or on a pendant worn around the neck or wrist. The operator answering the call contacts for example the carer, keyholder, GP or the emergency services depending on the situation.

In sheltered accommodation there may be a telecare response service which can be triggered from communal areas as well as in the individual homes.

Today you will find that telecare also describes a full range of sensors and other equipment which help keep people safe in all parts of their home.

Find out more.